About | 1:1 Tutoring in Guildford and surrounding areas

Please take time to read through the below information.

If you have any further questions, please don't hesitate to get in Contact

Tutoring Terms & Conditions

1. Tuition Fees

Tuition is charged at £50 per hour for face-to-face sessions. Fees are reviewed periodically, and any changes will be communicated in advance and will not affect lessons already booked.
Sessions will be invoiced digitally via Stripe following each completed lesson.
Payment is due within 24 hours of the invoice being issued. Failure to make payment may result in future lessons being suspended until the outstanding balance has been settled.
By booking lessons, you agree to these payment terms.

2. Payment

Invoices are sent electronically through Stripe.
Payment must be made within 24 hours of the completed session.
If payment for a previous session remains outstanding, any future scheduled sessions will be suspended until the account is brought up to date.
Persistent late payment may result in tuition being discontinued.

3. Cancellation by the Parent/Student

A minimum of 24 hours' notice is required if a session needs to be cancelled. Illness and emergencies will always be considered on a case-by-case basis.
Cancellations made with less than 24 hours' notice may be charged at the full session fee, except in exceptional circumstances at the tutor's discretion.
Failure to attend a scheduled session without notice ("no-show") will be charged at the full session fee.

4. Cancellation by the Tutor

If I need to cancel a session, I will provide as much notice as possible.
No charge will be made for any session cancelled by me.
Where possible, I will offer a suitable alternative date and time to reschedule the missed session.

5. Ending Tuition

If you wish to stop tuition, a minimum of two weeks' notice (or two scheduled sessions, whichever is applicable) is required. During the notice period, any lessons already scheduled will remain payable unless otherwise agreed.
Outstanding invoices remain payable regardless of the termination of tuition.
I also reserve the right to end tuition by giving two weeks' notice where appropriate.

6. Punctuality

Please ensure students are ready to begin at the agreed lesson time.
Sessions will finish at the scheduled time, even if they start late due to the student arriving late.
If I am delayed, I will notify you as soon as possible and either make up the lost time or adjust the fee accordingly.
If a session overruns due to circumstances outside either party's control, any additional time is at the tutor's discretion.

7. Missed Sessions

Missed sessions that are not cancelled in accordance with these terms will be charged in full.
Repeated missed appointments may result in the regular time slot being withdrawn.

8. Tutor Availability

Tuition is provided subject to availability.
I cannot guarantee the availability of any particular time slot indefinitely.
Every effort will be made to maintain a regular weekly time slot during term time.
During school holidays, tutoring hours may be more flexible and can be arranged by mutual agreement, subject to availability.

9. Student Commitment

To gain the greatest benefit from tuition, students are expected to:

10. Parent/Guardian Responsibilities

For students under 18:

A responsible adult should be contactable during the session.
Parents/guardians should provide any relevant information that may affect the student's learning or wellbeing.
A safe, respectful and suitable environment should be provided for face-to-face tuition.
Parents/guardians should inform the tutor of any diagnosed learning needs, medical conditions or circumstances that may affect tuition where they consider it appropriate to do so.

11. Safeguarding and DBS

I hold an Enhanced DBS Certificate and subscribe to the DBS Update Service, allowing my DBS status to be kept current and verified when required.
Safeguarding is taken seriously, and any concerns relating to a child's welfare will be handled in accordance with current safeguarding guidance and, where necessary, reported to the appropriate authorities.

12. Data Protection (UK GDPR)

Any personal information collected, including names, contact details, addresses and relevant educational information, will be used solely for the purpose of arranging and delivering tuition, communicating with parents/carers and issuing invoices.
Personal information will be stored securely and handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Your information will never be sold or shared with third parties unless required by law or where necessary to protect the welfare of a child.
You may request access to the personal information I hold about you or your child at any time.
Personal information will be retained only for as long as necessary to provide tuition and comply with legal and accounting obligations.

13. Safety

I reserve the right to end a session immediately if I believe my personal safety is at risk or if the behaviour of a student or anyone present is abusive, threatening or otherwise inappropriate. In such circumstances, the full lesson fee may remain payable.
Tuition may also be terminated where behaviour is persistently disruptive or prevents lessons from being delivered effectively.

14. Intellectual property

Any worksheets, resources or teaching materials provided remain the intellectual property of the tutor unless otherwise stated. They are supplied for the student's personal educational use and must not be copied, distributed or used commercially without permission.

15. Limitation of liability

While every effort will be made to provide high-quality tuition, no guarantee can be given regarding examination results or academic performance.

16. Changes to Terms

These Terms & Conditions may be updated from time to time. Any significant changes will be communicated to existing clients before they take effect.

17. Acceptance

Booking and attending tuition sessions constitutes acceptance of these Terms & Conditions.

18. Force Majeure

Neither party shall be liable for failure to fulfil their obligations where this is caused by events beyond their reasonable control, including severe weather, illness, transport disruption or other unforeseen circumstances.

These Terms & Conditions are governed by the laws of England and Wales.

How do I get in touch?
Please use the Contact form on the website.
All enquiries will be handled promptly and personally.